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Responsible Gaming — Australia

18+ Only. Gamble Responsibly. Help is always available.

Gambling Help Online: 1800 858 858

Free, confidential support available 24 hours a day, 7 days a week across Australia.

What is Responsible Gaming?

Responsible gaming means gambling in a way that is safe, informed, and within your means. For most people, gambling can be an enjoyable form of entertainment — like going to the movies or dining out. The problem occurs when gambling stops being fun and starts causing harm.

In Australia, gambling is legal and regulated for adults aged 18 and over. Licensed operators are required to provide responsible gambling tools including deposit limits, cooling-off periods, and self-exclusion options. However, the best protection starts with the individual understanding their own habits and limits.

The key principles of responsible gaming are: gamble for entertainment only, never to make money; set a time and money budget before you start; accept losses as the cost of entertainment; and never chase losses.

Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. Recognising the warning signs early is the most important step toward getting help. Common signs include:

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Spending more money on gambling than you can afford

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Gambling to escape problems or relieve feelings of helplessness

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Lying to family and friends about gambling habits

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Borrowing money or selling possessions to fund gambling

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Missing work, school, or important commitments because of gambling

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Feeling restless or irritable when trying to reduce or stop gambling

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Chasing losses — betting more to try to win back money lost

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Jeopardising relationships, jobs, or opportunities due to gambling

If you recognise any of these signs in yourself or someone you care about, reaching out to a counsellor is the right step. Help is confidential and free.

Self-Exclusion Options in Australia

Australia has one of the world's most comprehensive self-exclusion systems. The BetStop National Self-Exclusion Register allows you to exclude yourself from all licensed Australian online gambling operators with a single registration.

How BetStop Works:

  1. 1. Visit betstop.gov.au or call 1800 535 107
  2. 2. Register using your identity documents
  3. 3. Choose your exclusion period: 3 months, 6 months, 1 year, 3 years, 5 years, or permanent
  4. 4. All NTRC-licensed operators must honour your exclusion within 24 hours
  5. 5. The exclusion is free, confidential, and enforceable by law

Individual operators also offer their own self-exclusion and cooling-off tools within account settings. These can complement a BetStop exclusion for additional protection.

Deposit Limits and Cooling-Off Periods

All NTRC-licensed Australian gambling operators must offer deposit limits and cooling-off periods as standard account features. These are powerful tools to keep gambling within safe boundaries:

Deposit Limits

Set daily, weekly, or monthly limits on how much money you can deposit. Operators cannot increase these limits for a minimum of 7 days after the request.

Loss Limits

Some operators offer limits on how much you can lose in a given period. Check your account settings or contact customer support.

Session Time Limits

Set alerts or hard limits on how long you can spend gambling in a single session. Regular breaks reduce impulsive decision-making.

Cooling-Off Periods

Take a break from a platform for a set period — 24 hours, 1 week, 1 month. Your account remains open but you cannot access gambling features.

Resources & Support

Remember: Help is always available.

Gambling Help Online is free, confidential, and available 24/7.

1800 858 858